Many
up-scales hotel are offering innovative services to its guest by matching the track of
hospitality development while other small
hotels and spas are trying to level their services by offering low prices to attract people. This whole step of evolution in the
hotel industry will keep moving in time.
Sit back and think about the
hotels in the 90's era, All plain and boring. For now,
hotel rooms may seem like a big bed, with a flat TV on the front, and a small bathroom with
luxurious amenities. You may believe it or not, the science and technology has changed our lives completely.
If you want a lively example then compare the
hotel rooms of 20 years back with now, you’ll see how diverse the world has become with the adoption of new trends.
The
hotels have grown all young and there has been much evolution to the
hotel room services from past years.
The Manager is on Premises
If we look back at the times of the 1990's, we probably haven't seen any manager or bosses on the round. But after the evolution of the
hospitality industry, the manager of the
hotel is on the round rather than sitting in its private room and attending meetings and conferences.
Key-less Entry in the Hotel Rooms
From keys, to punch cards, to the magnetic strip card, the
hotel industry is not resting with technology improvements when it comes to transforming the check-in process and the way guests access their rooms. The evolution in the check-in system is ongoing whereas, most of the
hotels have adopted the mobile check-in systems
Evolution through Proxce
Proxce, Inc. develops an identity management software application for hotel check-in experience using a smartphone. Its application allows users to review the room information, accept the room or request for a change, book and auto checked-in a
hotel and notifies with assigned room number upon arrival in real time.
Adoption of Chatbots
Chatbots are the robots that can conduct conversations with humans through chat interfaces.
These bots are able to converse with humans by answering their queries or giving recommendations in real time. The adoption of chat-bots will change the overall look of the
hotel and ultimately the customer satisfaction will rise. To make your
hotel space more customer-centric it is important to adopt these new technologies.
Modern Spas
Modern Spas is a useful evolution in the
hospitality industry. The Waldorf Astoria in Chicago has designed a Spa, especially for little ones. Parents can watch their children get tickled by Mani’s, Pedi’s designed specifically for them.
Share you Experience with us
After getting knowledge about the evolution of
hotel services, let us know which one you’ve tried previously and how was your overall experience.
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